FAQ

Getting Started

What are presets?

Great question! Presets are high-quality filters designed to instantly enhance your photos and videos, giving them a polished, signature look. Instead of manually adjusting colors, lighting, and tones, our presets let you apply professional edits in just one click—effortlessly transforming your content.

No editing experience? No problem! Whether you’re using a phone or computer, our presets offer a quick, one-click solution for stunning results on the go. Just follow our easy step-by-step tutorial, and you’ll be elevating your photos, blog, and Instagram in no time.

Designed to be super versatile, our presets work beautifully with all kinds of photography—selfies, everyday moments, interiors, food and travel shots, family portraits, product photography, flat lays, landscapes, weddings, fashion content, and more.

Each preset is thoughtfully crafted by our team of professional photographers and expert retouchers to ensure your photos look amazing with minimal effort. We believe in working smarter, not harder—because the less time you spend editing, the more time you have to create, explore, and make memories with the ones you love.

How do you use presets?

Our presets are designed for effortless editing—perfect for beginners and anyone who wants stunning photos without the hassle! No experience? No problem! Simply choose your favorite preset collection, download the FREE Lightroom mobile app, and follow our easy step-by-step video tutorial included with your purchase.

After checkout, you’ll receive an email with instant access to your presets and a guided tutorial to help you download, import, and apply them seamlessly. With just one click, you’ll be creating beautifully edited photos in no time!

Do presets work with iPhone, Android, Mac and Windows?

Absolutely! Our preset collections are fully compatible with the FREE Lightroom mobile app and all versions of the Lightroom desktop program.

With instant download access, our presets work seamlessly on iPhone, Android, Samsung, Google, Mac, and PC Windows—so no matter what device you use, you can effortlessly create stunning, professional-quality images in just one click!

Will I get immediate access to Pure Presets, and can I use them on unlimited photos?

Absolutely! Right after your purchase, you’ll receive an instant download link, allowing you to start editing right away. Plus, there’s no cap on how many photos you can enhance—use them as often as you’d like!

Are Pure Presets suitable for all skin tones?

Yes! Pure Presets are designed to complement a wide range of skin tones. While lighting and camera settings can affect the final look, you can easily make minor adjustments to ensure the perfect match for your photos.

Do I need to be a professional photographer to use these presets?

Not at all! Presets are designed to be user-friendly, making it easy for anyone—whether you’re a beginner or a pro—to enhance your photos in just a few clicks. No advanced editing skills required!

Do I need to purchase the Lightroom app to use these presets?

Nope! The Lightroom mobile app is completely free, and you can use the presets without any extra cost. If you’re editing on a desktop, however, a paid subscription to Lightroom is required.

Do I need specific camera gear or equipment to use these presets?

No special gear is needed! Whether you’re using a smartphone or a professional camera, your photos will work perfectly with the presets. Plus, you can use the free Lightroom mobile app to apply them effortlessly.

After purchasing a preset collection, how do I decide which one to use?

Once you’ve downloaded your preset collection, simply browse through the options and choose the one that best suits the look you’re going for. You can always experiment and try different presets to see which one enhances your photo the way you want.

Can I share the presets I purchase with others, like friends, family, or clients?in tones?

The presets you purchase are for personal use only and are not intended to be shared or redistributed. If others want to use them, they’ll need to purchase their own copy.

Billing

Is the payment a one-time fee, or is there a subscription?

It’s a one-time payment! Once you purchase a preset collection, you get lifetime access to it—no subscription or recurring fees. Plus, you can use the presets with the free Lightroom mobile app, so there’s no extra cost for editing on your phone!

Do I need to buy the presets again if I switch to a new phone?

No, you do not need to purchase the presets again. You will still have access to your download page and can re-download the presets to your new phone whenever needed.

I purchased the presets. Why haven’t I received the confirmation email?

Sometimes confirmation emails can take a few minutes to arrive, so be sure to check your spam or junk folder. If you still haven’t received it, try checking the email address you used for the purchase, or contact us for assistance.

Do you offer refunds?

Due to the digital nature of our products, we typically do not offer refunds. However, if you experience any issues with your purchase or need assistance, please reach out to our support team, and we’ll do our best to help resolve the situation.